Well, what can you say to Tony`s post, as always hits the nail on the head in a no-nonsense way and I defy anybody to find fault with his points and observations, I`m sure we have all had just the experiences he describes.
On a different note I have just had sight of a solicitors letter to a client setting out the standard terms of reference in any actions taken on behalf of said client, it runs to three pages of why procedings might not be effective how they will do their best at all times but can make no observations (much less guarantees!) as to how successful their efforts on his behalf might be, it is truly a work of art in the best traditions of Sir Humphrey in Yes Prime Minister, the one section that they are quite clear on is that they will charge £150 per hour, how many hours? not a clue, simply pay £250 up front to start with and let`s see how we go!!!
And someone accuses the motor trade of being a rip off! I suppose £40 an hour is rip off £150 is "professional"
Best regards Roger