Tom Williams
Customer one 'phoned for advice, her son had been to a 'quick fit' operation and had been told that it was illegal to have tyres more than five years old.
Customer two needed her airbag system repairing immediately because the Fiat dealer had told her that if the warning light came on her insurance was invalidated.
Last year I had to talk to an unhappy customer who had recently had their car MOT'ed and passed by us. One of the fast fit tyre chains had visited her work car park and left notes under all the windscreen wipers. Her tyres were 'illegal' according them. Of course they were nowhere near needing replacement.
It's becoming more common to have cars booked in for brake discs and pads, only to find they don't need it. Why? because when they had their car serviced 'under warranty' the dealer said it needed doing urgently.
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