Posted by Peter Warman on February 16, 2005, 12:57 pm
Hi All
Very frustrating watching the TV last night when you are confronted with the latest Kwik-Fit ad depicting someone driving down the street about to go on holiday and his front pads grinding
He goes to a few garages that fob him off (make a booking or to busy), but at Kwik-Fit they bend over backwards to help him out right away
I would question the legality of this ad in its sweeping generalization of the Independent Motor Trade as having a non caring attitude. Is it legal for a company to rubbish a competitor in public with a statement that is clearly not true......liable springs to mind
Last week i had a customer come in with a Audi A4 1998 with front pads metal on metal. She asked for a quote and left (probably thought it was to expensive). She came back 2 hours later after having been to a local UCCC and a Kwik-Fit, both quotes were more expensive, and they could not do it the same day. So she left the car, and i had it back to her a couple of hours later (she lived local)