Ohh Yes They Would Steph. There Are Plenty of Garages that would sell unecessary items to any customer whether thet were Male or Female.
Most of these Garages are Main Dealers and Most will be Registered with Motor codes or other official bodies.
I Go out of my way to do a Good job at a Reasonable price which most people realise and appreciate, But there are also lots of people out there that dont realise what the difference is between getting a good job done at a fair price and having a bodge job for not much less,
These People Will Always Assume that they are getting Ripped off Because we are £20 Dearer than Billy bodgers garage using cheap and nasty parts.
This week i have had a Lady customer asking me to check out her BMW Mini as it went to the Main Dealers for a battery drain problem ( as we couldnt get it in during the heavy snow period )
They Fitted her a Wiper Motor to try to Rectify the problem, ( £350 ) 5 days later it was flat again, she took it back and they have now fitted her an immobiliser box ( £450 ) But they Insist that the wiper motor was definitely faulty ( but didnt give it back to her )
And they even had the cheek to tell her that they couldnt Guarrantee that it was fixed.
She Now wants us to check it out to prove whether the work that was done was necessary. But Either way. She will Never Go into a Main Dealers Ever again for Repairs.
We Have also Done some Repairs on a 57 plate car that was removed from a Main Dealers with an Estimate for £2350 to replace 2 x Harnesses, this must be half the value of the vehicle on a 3 year old vehicle. They were going to replace the harnesses due to a multiplug with about 6 corroded connections, Their Reasoning for this Extreme expense and work would be that no repair parts would be available from the manufacturer and that replacing the harnesses would be the only way that they could Guarrantee the job Fully. ???
We Cleaned up the multiplug and did another job that was necessary and sent it on its way.
Another Main Dealer wanted to charge £2000 to replace 3 x Air Suspension level sensors and a new rear harness on a vehicle as it was a Modification and fitting this Modified harness was the only way that they could guarrantee the repair. My Mate checked it out and replaced one faulty sensor and charged £200. He Cannot Guarrantee the whole system But Neither would the Dealers, Only the New parts fitted will be guarranteed but that should keep the customer happy. ( unless another component fails, then he will be Mr Grumpy and insist that he didnt do the job properly )
Whos Right and who's wrong. ? Whats a Reasonable price and whats a Rip off. ?
Should Parts be Repaired or should we cover our backs and fit Everything New like the Dealers. ?
Message Thread | This response ↓
« Back to index | View thread »
Copyright © uk autotalk
terms & conditions please read
Copyright © uk autotalk