Posted by Joe McGeoghan on December 12, 2005, 4:07 pm, in reply to "M.O.T. computerisation"
The system seems easy and efficient.
I feel (surprisingly) positive about the whole thing. The only problems I can see so far is educating customers that they no longer have the god-given right to a seven day retest period.
Some traders are going to be a pain as they have been used to us presenting them with what amounts to a failure job sheet, then carrying-out a free retest. No more.
We're thinking about charging 1/2 price for a fast track retest, but will play it by ear for the time being. I'll keep you posted.
Those of you who are yet to go live - don't panic!!
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