"The day of the bug-ridden VOSA , will not recognise tester, or administrator, stuck on the helpline for hours and then the b****y thing still will not work and introduces another fault just for good measure , unreliable, crap installation training that does not tell the half of information that you need to know, time wasting, tester resignation making, turnover reducing, mental institution inmate making, hair pulling and crying in frustration, ,modernised new computer system"