Harry Anderson
We do the same as you,let the customer have the agro of dealing with the penny pinchers. Some years ago we had a Ford Granada V6 in for water pump failure,warranty company would only pay for the pump and book time labour at a reduced rate, not the antifreeze or even the gasket!
Harry
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Labour Rates Website - Peter Warman August 28, 2007, 1:25 pm
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