Joined a couple of years ago,thinking that as the IMI were involved it would be well run.When I had my FREE assessment all he was concerned about was we did not have a complaints procedure in place.There were no questions about what technical qualifications we had or what training we carried out just NO COMPLAINTS BOOK.At the time there were only two us working here.As soon as are renewal was due I with draw from the scheme.
We were asked to join by a body shop we did work for, but have since stopped.Since then not one person who has come through the door or rang has asked if we belong to the Motor Codes.