Tony, unfortunately its not only main dealers who rip people off.
We see many jobs that have been badly carried out and estimates for repairs that are way out by independants, mobiles and main dealers.

Kelly, the press always portrays the protection to the customer, what about the protection to the garage, when, as Tony says, they, they dont listen, or want more than they are prepared to pay for, are you impartial or just looking for good press?
As you are aware, you cant blame people for being sceptical, seeing as how this is about the fifteen millionth scheme to protect the customer, is there any protection for us, or are we paying £75.00 per year +vat plus inspection costs to give the public more ammunition to shoot us?
By the way, we are members of Motor Codes, but I am guilty of joining anything that promises respectability to our profession
Andy