Peter I agree with most of what you say, the differance being that, yes we use engine flush etc when required, but only after consulting the customer. The scheme is very good and we use the products, my only objection is the stealth selling of the product, yes we were told we could supply foc if the customer objected to paying for the products, but I would rather not get in that situation in the first place. When we were told, to stay on the scheme we had to abide by their code of conduct, which is basically to use flush and fuel additive on every vehicle, we had no hesitation in giving up the scheme, but we still use the products and agree the web based promotions etc are excellent, just not for us. Change the rules, Forte and we would re-sign straight away Andy |
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Good Garage Scheme - Austin Newman March 14, 2007, 1:46 pm
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