Hi all - thanks again for taking the time..

I see Pete sings off with 'scepticism' - which is completely understandable, I'm sceptical about most new things! All I ask is you apply your scepticism with an open mind and ask your self questions about the positives this initiative brings, as well as potential negatives.

I would also like to clarify a couple of other points as follows:

1. You can wait until we gain OFT approval if you like, may be that makes it more appealing for you. But if that is the case why not just get on with it and assist with the success of the code and deliver the OFT approval sooner? Yes of course we need the subscriber numbers, but we're doing better than anticipated already with around 5,000 to date - so it's more a case of building it than any concerns regarding the OFT's criteria, that side of things is progressing very well.

2. Non-for profit. Not sure where this comes from... stable and sustainable business is the initial goal and then any operating surplus will be used to further develop MCL and it's operations, so please let's get beyond this silly point that we are either just trying to generate profit or financing fancy motors and fat cigars - not true. If you sign up and become part of what we are developing, you will actually get the opportunity to assist develop what we deliver.

3. The point about the first thing we cover is cost of this and that. We have tried extremely hard to be transparent about costs, as it is important for everyone to understand and to appreciate how cost effective it actually is. So sorry if you think it is brought up too early but if we didn't we'd be accused of trying to hide the costs.

4. Pete - not sure what the point is about OFT approval, we don't have it yet and make no reference to it. Can't work out what you mean but if you want to spell it out for me I'll try my best to explain - apologies, I am a little slow...

I do understand that there will be a certain amount of scepticism, but we're in this together as a sector. I know, I know - you've heard it all before but let's start to talk/think about about how the code actually helps - I also know most of you don't generate any complaints, so therefore there's nothing to think about is there? But you will be doing your bit to keep government and legislation away - and that's worth 75 quid of anyone's money.


Happy Christmas all
Chris